Frequently Asked Questions
Everything you need to know about Nuda Professional products, shipping, and more.
What makes Nuda Professional products different from other beauty brands?
Our products are formulated with professional-grade ingredients, prioritizing both high-performance results and skin health. We focus on paraben-free, cruelty-free formulas that are trusted by industry experts.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy for opened beauty products?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. If you receive a damaged or defective product, please contact our support team immediately.
Are Nuda Professional products safe for sensitive skin?
Yes, many of our products are designed with sensitive skin in mind. However, we always recommend reviewing the full ingredient list on the product page and performing a patch test before full application.
Do you offer professional discounts for makeup artists and salons?
Absolutely. We have a dedicated Pro Program for certified professionals. You can apply through our 'Professional Account' page to receive exclusive industry pricing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.